As a globally renowned dental care brand, Unilever’s Pepsodent needs no introduction. The brand has left its mark on Indonesians to prevent dental problems, a mission it has been working toward for over three decades.
“With a brand mission of eradicating oral health disease, we wanted to remove barriers and get Indonesians to do routine dental health consultations. World Oral Health Day was an opportunity we wouldn’t miss, and our partners at InMobi and Glance really helped amplify our message on mobile through rich experiences and innovative media.”
#1 – Offering helpful information before they unlock the phone
On Glance, Pepsodent gave Indonesians a helpful insight into dental care. It intrigued them by asking when they last visited the dentist. When the viewer read on, they saw Pepsodent’s recommendation to visit a dentist every six months. The call-to-action took the viewer to a video that reinforced the message and offered a free consultation.
#2 – Acknowledging their issues and delighting them through a rich media solution
With InMobi, Pepsodent appealed to the viewer by relating to them by acknowledging the problem of expensive dental consultations. It enticed them with a surprise for World Oral Health Day. On tapping to see the surprise, the viewer was led to an interactive rich media slider that let them pick their problem – cavities or sensitive teeth, after which they could book a free consultation.
#3 – Helping them with free dental consultations
The experiences on Glance and InMobi had clear calls to action and easy instructions that let Indonesians book a free consultation, truly benefiting them. On Glance, they could chat with Pepsodent on WhatsApp and finalize the date. With InMobi, the viewer could visit Pepsodent’s WhatsApp account and ask Pepsodent to book a free virtual or in-person consultation.
Creative Experience
The numbers were as big as the Indonesian smiles that Pepsodent created by giving free consultations. Besides seeing great engagement with the experiences and several registrations for the free consultation, the brand saw a +210 bps increase in its market share comparing the first quarters of 2021 and 2023. What’s more, its brand power saw a +50 bps lift.* *vs MAT Q4’22
