Homeplus Achieves 13x RoAS With Remarketing Campaigns
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Homeplus Achieves 13x RoAS With Remarketing Campaigns

Solution

5x
Higher Click-through Rate (CTR)*
288%
Increase in Monthly Revenue
1358%
Average RoAS Over Two Quarters
“For our performance marketing campaigns, we seek solutions that help closely monitor data and consistently optimize our media mix. With the help of InMobi Performance Solutions, we are able to leverage capabilities of the machine learning-powered platform and deliver the best possible results. We are elated by the consistent month-on-month revenue performance this campaign has shown.”
Heeyeon Jeon
Senior Manager, Homeplus

About Homeplus

As a leading South Korean retailer, Homeplus transforms everyday shopping through innovation and accessibility. Their mobile app reflects the retailer’s commitment to meeting customers' evolving needs with quality and value. Homeplus believes in growing sustainably while making a real difference in people's lives, one click at a time. 

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The Objective

Homeplus noticed it had customers who were engaged but were not actively shopping. To bolster its digital presence, Homeplus sought to rekindle the interest of such occasional customers, who had interacted with their app within the past 90 days, aiming to transform them into loyal digital shoppers.
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The Solution

Homeplus utilized InMobi Performance Solutions, leveraging the end-to-end growth capabilities it offers. To unlock incremental value for the Homeplus app, they combined precision targeting, smart budget strategies, creativity, and continuous creative optimization to craft a result-driven remarketing campaign on Android. Let us look at the execution.
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1. ML-powered Audience Identification and Targeting

InMobi’s DSP leveraged advanced AI and ML to analyze Homeplus’ real-time campaign data and behavior patterns, creating custom cohorts for precision targeting. High-potential users were engaged across premium apps spanning categories such as Finance and Rewards, Casual and Puzzle Games, eBooks, Media and Utility, and Art and Coloring, ensuring optimal resource utilization.

2. Dynamic Budget Allocation

The platform smartly distributed budgets to focus on high-performing user groups and peak shopping times. By doing so, it ensured that the campaign capitalized on moments of heightened buying intent, achieving maximum efficiency. This strategy stretched every marketing dollar, driving measurable improvements in RoAS without overspending. 

3. Powerful Personalization

Personalized ads were created using relevant user insights, such as past purchases and ongoing promotions. These tailored creatives caught users' attention and resonated with their shopping habits, leading to significantly higher engagement. Contextual personalization leveraging display and video creatives made the campaigns feel relevant and appealing, boosting click-through and conversion rates.

4. Continuous Optimization

Real-time optimization helped deliver sustainable improvements and reinforce user retention. A specialist team monitored performance metrics in real time, adjusting strategies to keep costs low and engagement high. This thoughtful, data-driven approach helped Homeplus reconnect with inactive users and enhance the overall impact of their app marketing efforts.

The Results

With InMobi Performance Solutions, Homeplus successfully turned inactive users into loyal, high-value customers. The result? Significant app engagement, business growth, and revenue boost - cementing Homeplus’s position as a customer-centric innovator in South Korea’s competitive market.

5x
Higher Click-through Rate (CTR)*
288%
Increase in Monthly Revenue
1358%
Average RoAS Over Two Quarters
*Compared to the industry benchmark

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