Nestlé Philippines Brews an Engaging Experience on Mobile for the Holidays
Nestlé Philippines Brews an Engaging Experience on Mobile for the Holidays
Asia
Nestlé Philippines Brews an Engaging Experience on Mobile for the Holidays
Solution
Identifying Target Audience, Engaging with Customers

About Nestlé Philippines

Nestlé Philippines has established a strong presence with over 100 years of operations. The brand prides itself in bringing the best food and beverage products to Filipino consumers at every stage of their lives. 

Highlights

1.7 million
Filipinos reached
3.9x
higher click-through rate (CTR)1
19.6%
lift in brand awareness of NESCAFÉ Gold2
InMobi Case Study

“We set out on our journey with InMobi intending to bring our NESCAFÉ GOLD Christmas-special gift boxes to the top of Filipinos’ minds. Having explored such an interactive rich media unit for the first time, we were impressed with the smoothness of the experience and the results it brought us. Kudos to InMobi for making it come alive the way it did and ensuring “Masters Go for Gold” became unforgettable during one of the busiest seasons.”

Raya Ofrecio
Raya Ofrecio
Senior Brand Manager, Nestlé

The Brand Objective

Like many other countries, the Philippines is a crowded market, and it gets particularly competitive around the holiday season. Naturally, Filipinos seek experiences that are curated especially to suit their tastes. Considering this, Nestlé Philippines wanted to stand out while raising awareness around the newly launched limited-edition Christmas gift boxes for NESCAFÉ GOLD, its premium coffee brand. The brand also wanted to amplify its campaign, “Masters Go for Gold”, crafted to resonate with premium coffee lovers who seek excellence in all aspects of life. Furthermore, NESCAFÉ GOLD wanted to land the message association, “NESCAFÉ GOLD is the perfect gift for this season”.
The Brand Objective

The Solution

Filipinos’ love for tailored experiences holds even more for their smartphone journeys, with their mobile phones being a gateway to everything they do. Thus, to delight them on these always-on devices around Christmas, Nestlé Philippines partnered with OpenMind and InMobi to create an eye-catching interactive rich media experience. Furthermore, they conducted a brand lift study to measure the success of these efforts. Let us discover how this played out.
The Solution

#1: Identifying and enticing coffee enthusiasts 

As a premium coffee brand, Nestlé’s NESCAFÉ GOLD had to reach niche audiences who enjoyed coffee, sought gifting ideas, and would be likely to spend well on quality products. Using InMobi and Inquiro Audiences, the brand identified and targeted Filipinos and Filipinas aged 30-54 over 20 niche audience segments on their favorite entertainment, utility, gaming, and shopping apps. With segments such as Coffee Enthusiasts, Coffee Chain Regulars, Lifestyle Spenders, Breadwinners, Affluent Neighborhood Residents, Foodies, and Online Shopaholics, the brand achieved maximum precision. 

 

#2: Inviting them to gift coffee with an interactive experience 

The brand brewed a delightfully immersive rich media experience that opened with Christmas elements and the messaging, “Masters Go for Gold”, encouraging them to “Be an expert gift-giver this Christmas” and inviting them to wipe the screen. On wiping the screen, the unit revealed a pack of NESCAFÉ GOLD with the message, “Give the GIFT OF GOLD”, accompanied by aesthetic elements of gifting and coffee. Tapping on the two compelling call-to-action buttons allowed the viewer to buy the product with a tap on the e-commerce websites Shopee and Lazada. 

 

#3: Investigating the impact with a brand lift study 

Nestlé Philippines conducted a brand lift study to measure the success of the campaign for NESCAFÉ GOLD. The brand saw impressive results, with an incredible lift in brand awareness, message association, and willingness to recommend NESCAFÉ GOLD. 

 

Creative Experience

 

 

The Results

Nestlé Philippines not only met its goal of amplifying awareness but also achieved remarkable engagement during the holiday season and drove product usage. Moreover, the engaging rich media experience drove traffic to e-commerce websites. The brand lift study found that 67% of Filipinos exposed to the interactive experience were aware of the brand, accompanied by significant usage and word-of-mouth.

The Results
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